Casino Gami Terms and Conditions

Introduction & Acceptance of Terms

By opening an account with us, you agree to comply with these terms each time you use our website. If you do not accept any part of these rules, you should not register or continue to use our services. We may update these terms from time to time where necessary to reflect operational, legal, or security requirements, and the current version published on our website will apply from the date it is made available.

Your continued use of Casino Gami after any update means you accept the revised terms. If you have any questions about how these rules apply, we encourage you to contact us before using your account further.

Account Registration & Verification

To use our services, you must create an account using your own accurate personal details. As part of registration, you will need to complete the following steps:

• Create an account with personal details.
• Make a qualifying first deposit.
• Opt in to the welcome bonus if required.
• Use the bonus within the stated time limit.

You must be at least 18 years old, or the higher minimum legal age that applies in your place of residence if that age is above 18. We do not permit underage gambling under any circumstances. By registering, you confirm that you meet the legal age requirement and that you are legally allowed to use our services in your jurisdiction.

You must provide information that is complete, current, and correct at all times. This includes your name, date of birth, address, contact details, and payment information where requested. You may only open one personal account with us unless we expressly authorise otherwise. Duplicate, shared, transferred, or falsely registered accounts are not allowed and may be restricted or closed.

To keep your account active and secure, we may carry out identity, security, and compliance checks at any stage. This may include verifying the details you submitted during registration and asking you to clarify account activity where needed. Even where a specific list of documents is not set out here, we reserve the right to request reasonable verification information in order to confirm identity, ownership of payment methods, age, or source of funds where required by law or internal risk controls.

Where location or legal restrictions apply, we may refuse registration, suspend access, or limit account use. You are responsible for ensuring that your use of our services is lawful in the place from which you access them. If we cannot complete required verification checks, we may suspend transactions, restrict promotions, or close the account.

Deposits, Withdrawals & Financial Rules

When you deposit with us, you must use a payment method that belongs to you and is lawfully available for your use. Based on the payment options currently available through our platform, deposits and withdrawals may be processed using Visa, Mastercard, and PayPal. Availability can depend on account status, verification, and internal review.

All funds added to your account must come from legitimate sources and must not be connected to unlawful activity. We apply anti-money laundering controls to protect both our business and our players. This means we may monitor transaction patterns, review account activity, and ask for additional information where a deposit, withdrawal, or transfer appears unusual, inconsistent, or higher risk.

As part of our financial rules:

• You must not deposit from, or withdraw to, a payment method that is not registered in your own name.
• You must not use our services to move funds between payment instruments without genuine gaming activity.
• You must not attempt chargebacks, payment reversals, or cancelled transactions in bad faith.
• You must ensure that all payment information provided to us is accurate and current.

Withdrawals are subject to account review and may be delayed where verification, security, or compliance checks are still outstanding. Before processing a withdrawal, we may confirm that deposits were valid, that betting activity was genuine, and that the account has not been used in breach of these terms. Where practical, we may return funds using the same payment route used for the deposit, subject to provider rules and operational requirements.

If we identify signs of fraud, misuse of payment methods, collusive behaviour, or activity inconsistent with ordinary personal play, we may suspend transactions while we investigate. We also reserve the right to refuse, reverse, or void transactions where required to comply with legal, regulatory, or security obligations.

Please review your payment details carefully before submitting a deposit or withdrawal request. If you are unsure whether a transaction rule applies to your account, it is best to contact us before proceeding.

General Bonus & Promotional Terms

Any bonus or promotion we offer is subject to specific conditions as well as these general rules. Our current welcome offer consists of 150% up to €500 plus 300 free spins across two deposits. To qualify, you must follow the registration steps shown on our site, including making a qualifying first deposit, opting in where required, and using the bonus within the stated time limit.

Unless we state otherwise for a particular offer, welcome bonus winnings are subject to the following wagering conditions: 35x the bonus amount, to be completed within 30 days. During bonus play, the maximum permitted bet is €5 per round. Bets placed above this limit while a bonus or bonus-derived balance is active may result in the bonus, associated winnings, or both being removed.

Promotions are intended for genuine recreational use. Bonus abuse is not allowed. This includes, for example, creating multiple accounts to claim the same offer more than once, working with others to exploit promotional terms, or using betting patterns designed only to convert bonus funds into withdrawable cash with minimal risk. If we reasonably believe that a promotion has been used unfairly or outside its intended purpose, we may cancel the offer, remove bonus funds, void related winnings, or restrict future promotional access.

We may also withhold or forfeit a bonus where verification is incomplete, where account information is inaccurate, or where the promotion has been activated in breach of these Casino Gami general rules. It is your responsibility to read the terms attached to each promotion before taking part. If anything is unclear, please contact us before claiming the offer.

Prohibited Activities & Account Closure

We expect all players to use our services honestly, lawfully, and in line with these rules. The following conduct is prohibited and may lead to account restriction, suspension, or closure:

• Opening or operating more than one account without our approval.
• Registering with false, misleading, or incomplete personal information.
• Using another person’s identity or payment method.
• Using VPNs, proxies, or similar tools to bypass geographical or technical restrictions.
• Engaging in fraud, attempted fraud, chargebacks, or other payment abuse.
• Colluding with other players or using software, devices, or strategies that undermine fair play.
• Using our services for unlawful, abusive, or improper purposes.

If we identify behaviour that breaches these terms, threatens platform security, or creates legal or financial risk, we may investigate the account and take appropriate action. This may include limiting access, suspending promotions, withholding pending transactions while checks are completed, voiding affected bets or winnings where justified, or closing the account entirely.

We may also close dormant, duplicate, or non-compliant accounts where continued operation is not appropriate. Where closure takes place, we will handle any remaining balance in line with applicable legal and compliance requirements, after any necessary checks or deductions connected to breaches of these terms.

Licensing, Jurisdiction & Dispute Resolution

These Casino Gami terms of service apply to your use of our website and form the contractual basis of your relationship with us. Some regulatory and support details are not set out on this page. Where such information is published elsewhere on our website, those details will apply alongside these terms.

If you have a complaint or dispute about your account, a payment, or a promotional decision, you should submit it to us through our official support route available on the website, providing full account details and a clear description of the issue. We will review the matter in line with our internal procedures and any compliance obligations that apply to us.

Where a dispute requires further review, we may request supporting information from you before reaching a decision. If you need clarification before continuing to use the site, please return to the homepage or contact us through the relevant support section so that we can help you understand how these rules apply.